Privacy Policy

Northern Kentucky Cedar, LLC. Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://northernkycedar.com/ (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

 

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

    - We use Shopify for customer relations as well. We store no financial information on any customer at any time after purchase. “Order Information” however is stored for contact purposes.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

 

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

You may request at any time to be removed from our database. We will happily help you with any questions or concerns you may have regarding your information. Contact sales@northernkycedar.com to be removed from our database and mailing list. (By doing so, you will not receive any promotional information, deals we may have, new product announcements… But you will be removed from all of our sources, mainly Shopify and Yotpo.) Once removed, to make a purchase again you must create a new account and you must agree to our Terms and Conditions again.

We currently only ship within the United States, to be more specific only the lower forty-eight states (extra shipping WILL apply if shipping to Alaska or Hawaii). Our Free Shipping offer only applies to residence of the lower forty-eight states that complete a total single purchase of $200 USD or more. This is within one transaction; they do not stack to complete the offer. If you are a resident of another country or province, all orders made thereof will not be processed. We apologize for any inconvenience.

WE DO USE COOKIES

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

MAIN

  • _cfduid (beeketing.com)
  • _cfduid (id.discount.com)
  • _cfduid (improvedcontactform.com)
  • _cfduid (lifterapps.com)
  • _cfduid (shappify.com)
  • Cart_sig (northernkycedar.com)
  • js (northernkycedar.com)
  • Cookietest (northernkycedar.com)
  • PHPSESSID (improvedcontactform.com)
  • PHPSESSID (linkcious.com)
  • Secure_customer_sig (northernkycedar.com)
  • Shopify_pay_redirect (northernkycedar.com)
  • Storefront/page (v.shopify.com)
  • Storefront/session-attribution (v.shopify.com)
  • Storefront/track (v.shopify.com)

STATISTICS

  • _ga (northernkycedar.com)
  • _gat (northernkycedar.com)
  • _gid (northernkycedar.com)
  • Collect (google-analytics.com)

MARKETING

  • _fbp (northernkycedar.com)
  • _landing_page (northernkycedar.com)
  • _orig_rdferrer (northernkycedar.com)
  • _s (northernkycedar.com)
  • _shopify_fs (northernkycedar.com)
  • _shopify_s (northernkycedar.com)
  • _shopify_sa_p (northernkycedar.com)
  • _shopify_sa_t (northernkycedar.com)
  • _shopify_y (northernkycedar.com)
  • _y (northernkycedar.com)
  • Fr (facebook.com)
  • Messenger_live_chat_http://northernkycedar.com/_1416116002011757_0 (facebook.com)
  • r/collect (doubleclick.net)
  • tr (facebook.com)

The above cookies are the necessary cookies we must use to maintain our website. There are more than this. If you need a complete list of our cookies reach out to us at sales@northernkycedar.com

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

MINORS

The Site is not intended for individuals under the age of 18 yrs.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@northernkycedar.com or by mail using the details provided below:

  7301 Mt Gilead RD, Maysville, KY, 41056, United States